AI engineering · Gurugram · Worldwide
Bespoke AI, engineered for the way you work.
VatsGlobal designs, builds and operates custom AI systems for companies and leaders worldwide. Agents that act, knowledge that answers, products that learn, all engineered around your data, your workflows and your standards.
Capabilities
Nine disciplines. One standard: production.
From a single agent to an AI-native platform, every system ships with evaluation, observability and human oversight built in, and is owned entirely by you.
Agentic systems
Multi-step agents that plan, use tools and act across your stack, from CRM and ERP to email and WhatsApp, with approval gates, full traceability and clean handoffs to your people.
Private knowledge and retrieval
Retrieval systems over your contracts, SOPs, research and records. Permission-aware, citation-backed and deployable inside your own cloud.
Document intelligence
Multimodal extraction from invoices, claims, KYC files and engineering drawings, validated against your business rules, with confidence scoring and an audit trail on every field.
Voice and conversational AI
Low-latency voice and chat agents in English, Hindi and regional languages that qualify, book and resolve, then write back to your systems of record.
AI-native products
Copilots, platforms and customer-facing applications with intelligence at the core, engineered from architecture and evaluation through to production scale.
Predictive and decision intelligence
Forecasting, pricing, risk and anomaly models trained on your history and delivered as decisions, not dashboards.
Personal AI for leaders
A private AI chief of staff for founders and executives: morning briefings, deep research, inbox triage and a second brain built on your own thinking.
AI discovery
Generative engine optimisation for the answer era. We audit, shape and monitor how ChatGPT, Gemini and Google AI describe and recommend your business.
AI strategy and governance
Opportunity sizing, build-versus-buy, model and cost architecture, evaluation frameworks and the governance that lets AI scale with confidence.
Industries
Engineered for the realities of your industry.
Six sectors where AI compounds fastest. The same engineering applies wherever a business runs on information.
Healthcare
- Pre-submission claims audit against payer and scheme rules
- Ambient clinical documentation and coding support
- Prior-authorisation and patient access agents
Manufacturing and industrial
- RFQ-to-quote automation from emails and engineering drawings
- Visual quality inspection on the production line
- Predictive maintenance from sensor and machine data
Financial services and insurance
- Underwriting and KYC document intelligence
- Real-time fraud and anomaly detection
- Regulatory monitoring with explainable audit trails
Retail, fashion and luxury
- AI clienteling that remembers every client and preference
- Conversational commerce across WhatsApp, web and store
- Demand sensing, assortment planning and dynamic pricing
Professional services
- Proposal and RFP engines grounded in your past wins
- Contract analysis and clause risk scoring
- Firm-wide knowledge retrieval across every engagement
Real estate and hospitality
- Lead qualification agents that respond in seconds, day or night
- AI concierge for guests and residents
- Revenue management driven by live demand signals
Approach
From first conversation to production.
We start with one high-value workflow, scoped and priced upfront, and earn the right to scale from the results.
-
Discover
We map your operations, data and unit economics to find where AI moves a number that matters.
-
Architect
A fixed-scope blueprint covering system design, data, evaluation criteria, guardrails and price.
-
Engineer
Production-grade builds, tested against your real cases, with regular demos as the system takes shape.
-
Operate
Continuous monitoring, evaluation and refinement as models, data and your business evolve.
Why VatsGlobal
Bespoke by default. Accountable by design.
Off-the-shelf AI asks you to reshape your business around a product. We do the opposite. Every system is engineered around how you already operate, and led by people who answer for the outcome.
Directors: Siddhant Vats and Ratna Purkayastha
Engineered around you
No templates. Every system is designed from your workflows, data and economics up.
Director-led
A director scopes every engagement personally and stays accountable through delivery.
Your IP, your data
You own the code and deliverables once paid. Data handling is agreed in writing before work begins.
Production-grade from day one
Evaluation, observability, fallbacks and human checkpoints, built in rather than bolted on.
FAQ
Before you ask.
-
Which industries do you work with?
- Any business that runs on information. Healthcare, manufacturing, financial services, retail, professional services and real estate are where AI tends to compound fastest.
-
Do you work with companies outside India?
- Yes. We engineer AI systems for clients worldwide from our headquarters in Gurugram.
-
How does an engagement begin?
- With a working session on the problem itself. You then receive a fixed-scope proposal with architecture, success measures, timeline and price.
-
How do you measure success?
- Every engagement defines its measures upfront, such as hours saved, error rates or response times, and we report against them.
-
Who owns what you build?
- You do. Code, models and deliverables belong to the client once paid.
Contact
Let's engineer what's next.
Bring us a challenge, a process or an ambition. A director responds within one working day, and we're glad to meet in person at our Gurugram office.